Privacybeleid

Privacy Policy

Your privacy and the protection of your personal data are of utmost importance to us. This Privacy Policy (hereinafter: "Policy") describes how we collect, use, share, and protect your personal data when you visit or use our website, services, applications, and other platforms (hereinafter: "Services").

What Data Do We Collect?

When you use our Services, we may collect the following information about you:

Contact information: first and last name, email address, phone number, address;
Usage information: information about how you use our Services, including the time, duration, and manner of use;
Technical information: IP address, browser type, browser version, our cookies used to improve user experience;
Data you enter in the website contact form, including the email address you provide to receive a response to your inquiry;
Other data you voluntarily provide to us;
Delivery information, such as delivery address.

Purposes for Which We Use Your Data

We use your personal data for the following purposes:

Providing, improving, and personalizing our Services,
Communicating with you, including responding to your inquiries,
Marketing purposes, with your prior consent,
Compliance with legal obligations,
[Specify the specific purposes for which the particular website owner uses visitor data].

Who Is Responsible for Processing My Data?

The website owner (name, physical address) is the data controller in accordance with the General Data Protection Regulation (hereinafter: GDPR) and is responsible for the processing of your personal data.

Who Is My Data Shared With?

Your data may be shared with our partners and subcontractors as so-called data processors in accordance with Article 28 of the GDPR, in cases where we engage them for specific tasks involving the processing of personal data. For example, we use WIX.com LTD (hereinafter: WIX) as a website service provider. All information on how WIX processes personal data can be found in their privacy notice at https://www.wix.com/about/privacy. Please note that in such cases, as the data controller, we remain responsible for the processing of your data.

In addition, data may be shared with our partners who provide services to you independently, outside of your relationship with us. For example, if you order services from our partners through us, or provide consent for us to share your data with partners, or when we involve partners in processing based on a legal basis.

Finally, we may disclose your data to government authorities if required by law.

Is My Data Subject to Automated Processing?

We do not use your data for processing that involves automated decision-making.

How Long Do We Keep Your Personal Data?

We keep your personal data for as long as necessary to fulfill the purpose for which it was collected.
For example, we keep your email address for newsletter delivery only while you are subscribed to our newsletter.

Where Is My Personal Data Processed?

We primarily process your data in the Republic of Croatia and in other European Union countries or European Economic Area (EEA) countries.

Only in exceptional cases do we transfer your data to so-called third countries. In such cases, we ensure adequate protection measures for personal data, for example, by using the European Commission’s Standard Contractual Clauses, or transferring data to countries for which the European Commission has determined that they provide an adequate level of personal data protection.

Your Rights Regarding Your Data

In accordance with the GDPR, you have the following rights:

Right of access: you may request information on whether your personal data is being processed, categories of personal data processed, purposes of processing, potential recipients of your data, and storage period (Article 15 GDPR);
Right to rectification: you may request the correction of inaccurate personal data or completion of incomplete data (Article 16 GDPR);
Right to erasure: you may request the deletion of your personal data in accordance with Article 17 GDPR;
Right to restriction of processing: you may request restriction of processing in accordance with Article 18 GDPR;
Right to object: you may object to the processing of your personal data based on legitimate interest with regard to specific processing (Article 21(1) GDPR);
Right to data portability: you may request that the personal data you have provided to us be transferred in a structured, commonly used, and machine-readable format to another service provider (Article 20 GDPR);
You have the right to withdraw your consent at any time, after which your data processed on the basis of that consent will no longer be used.

To exercise your rights, you may contact us at [info@kronland-transflorium.eu].

In any case, you have the right to lodge a complaint with the supervisory authority – the Croatian Personal Data Protection Agency.

Cookies and Tracking Technologies

We use cookies and similar technologies to improve your user experience and analyze the use of our Services. You can control the use of cookies through your browser settings.
More detailed information about the cookies we use and the purposes for which we use them can be found in our Cookie Policy.

Data Security

We apply appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

Updates to the Privacy Policy

This Privacy Policy may be updated from time to time. You will be informed of any changes via our website.

Contact Information

For any questions regarding the collection and processing of your personal data or regarding this Policy, you may contact us at [info@kronland-transflorium.eu].